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FAQ's

DOES ICONA VAPE HAS A PHYSICAL STORE?

While ICONA VAPE primarily operates online, We do have an office in Karachi. However, Please note that our office functions solely for administrative purposes and serves as a pickup location for orders placed online.

ARE ICONA VAPE PRODUCTS AUTHENTIC?

Yes, all the products offered by ICONA VAPE are sourced directly from authorized distributors and manufacturers, ensuring authenticity and quality.

HOW DOES PRE-ORDER WORK AT ICONA VAPE?

While keeping a substantial inventory of products, we ensure no customers leave empty-handed. Even for items not currently in stock, we commit to delivering every product to our patrons, whether readily available or requiring arrangements.

DELIVERY TIME POST-ORDER?

We offer standard delivery within 24-48 hours within the date of purchase. Note that this applies for orders within Karachi. Shipping outside Karachi can take upto 2-5 business days. We also do provide pickup to avoid shipping charges and cut the cost for our customers.

HOW DO I TRACK MY ORDER?

Prior to shipping your order, we do send an invoice to your email detailing your order along with its tracking code. You can conveniently track your order by following the link below:

https://merchant.postex.pk/track-order or https://iconavape.com/apps/parcelpanel